Bairns ‘Brave’ Burns Lunch

Come along with your wee ‘uns for a celebration of Robert Burns at The National Piping Centre with a Disney Brave theme. Learn about the great man, 2 course lunch for all the family, competitions, goodie bags and more!

Featuring Linda Jackson, Scottish Storyteller and Singer.
2 Course meal for the whole family
Learn the address to the haggis
Burns songs
Write your own Burns poem competition
Sing Auld Lang Syne
Dress up for the occasion in a Brave theme, kilts, tartan & trews

FULL INFORMATION HERE

Piping Instructor Vacancy – The National Piping Centre

The National Piping Centre is now recruiting for a full time piping teacher.

The successful applicant will be required to teach students of all ages and abilities and to take a full part in the varied activities and developmental work of the Centre. Occasional travel abroad in order to teach in workshops and summer schools will also be a requisite part of this job. The ability to perform in public to a high standard is a desirable attribute for this post.

Appointments at The National piping Centre will be subject to satisfactory clearance through the Disclosure Scotland Protection of Vulnerable Groups Scheme. The National Piping Centre will arrange and pay for an application to be made.

A job description can be found below or can be requested from Clare Lynas, Email: clynas@thepipingcentre.co.uk – Tel: 0141 353 0220.

To apply, please submit a Curriculum Vitae to rmacleod@thepipingcentre.co.uk or send it by mail to Roddy MacLeod, Principal, The National Piping Centre, 30-34 McPhater St, Cowcaddens, Glasgow, G4 0HW.

The closing date for applications is 31st January 2015.

Scots Guards Junior Piping Competition 2014 Results

The Scots Guards Junior solo Piping competition was held at the Army School of Piping 22 November and the results were:

Under 15 Piobaireachd

  1. Robbie Maciisac
  2. Finlay Cameron
  3. Gavin Davidson
  4. Lewis Russell

Under 15 March

  1. Robbie Maciisac
  2. Gavin Davidson
  3. Lewis Russell
  4. Finlay Cameron

Under 15 Strathspey & Reel

  1. Calum Davidson
  2. Lewis Russell
  3. Robbie Maciisac
  4. Brodie Watson-Massie

Under 18 Piobaireachd

  1. Ewan Murray
  2. Brighde Chambeul
  3. Donald Stewart
  4. Taylor Townsley

Under 18 MSR

  1. Brighde Chambeul
  2. Joshua Townsley
  3. Donald Stewart
  4. Ewan Murray

Jig Competition

  1. Joshua Townsley
  2. Taylor Townsley
  3. Bethany Hanley

TripAdvisor US Article featuring The National Piping Centre

How one property got 40 reviews overnight

What one GM learned at a TripAdvisor seminar that had a dramatic impact on her business.

The National Piping Centre in Glasgow is Scotland’s home of bagpiping. It’s also home to The Pipers’ Tryst – an adjoining eight room hotel and restaurant. General Manager Gemma Cannon recently took some time from her hectic schedule at The Pipers’ Tryst to attend a TripAdvisor seminar. What she learned dramatically changed her business.

“We always thought we were using TripAdvisor in a proactive way. We knew how to write back to customers and say thank you, or to give our side of the story in a positive manner that reflects our business. But I had no idea about Review Express,” says Cannon. Review Express is a free tool that makes it easy to send recent visitors an email invitation to write a review on TripAdvisor.

After the seminar, Cannon and her team pulled together email addresses of guests who had stayed at The Pipers’ Tryst during the 2014 Glasgow Commonwealth Games. They sent a Review Express campaign to those guests, reminding them to write reviews. No one on Cannon’s team could have predicted the result:

“Overnight we gained 40 reviews. Before that we were getting one a fortnight – we only have eight rooms, after all. We didn’t realize that Review Express, with just a few clicks, would have such an impact. We always enjoyed ranking highly in the budget hotel category on TripAdvisor, which made us very proud. But now, of all hotels in the city, we’re number 11. We were all very surprised but delighted as well.”

A property’s first Review Express email campaign is often sent to a large group of past visitors and receives a substantial amount of reviews in response. After that, businesses tend to settle into more regular schedules – ideally sending Review Express campaigns once per week. This helps them drive a smaller but steadier number of reviews over time. Moving forward, Cannon plans to use Review Express on a regular basis to contact recent visitors and collect their reviews.
How reviews are used

Cannon and her team are always looking for ways to deliver the best of Scottish hospitality to guests – from the Scottish food and whiskey to the décor to the musical education. Reviews are a big part of that. Cannon says, “First we read the reviews and understand what people have written. We reflect back to the occasion they’re talking about. We try get back to them quickly with feedback, typically within two to four days. Then we take the reviews back to our management team meeting and use them to drive change.”

The Pipers’ Tryst is a non-profit organization and registered charity. Gains made from the hotel and restaurant are used to fund the musical education side of the business. Since money is tight for improvements on the hospitality side, Cannon and her team use the guests’ feedback to help prioritize the most important ones.
Reviews and bookings

The Pipers’ Tryst saw a 65% increase in bookings in August 2014 over the previous year. While this change can be partially attributed to events in the area like the Commonwealth Games and the Ryder Cup, Cannon also attributes the success to Review Express: “There’s an awful lot happening in Glasgow City Center, but Review Express has helped put us on the map as a good little independent business to visit. As a small company, it’s a great tool to have. It was quick and it helped.”

“We didn’t realize that Review Express, with just a few clicks, would have such an impact.” – General Manager Gemma Cannon, The Pipers’ Tryst